We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
WorldWide | Free 14-28 Days |
Paid | 7 - 14 Days |
Australia, New Zealand | 10-30 Business days |
Mexico, Central America, South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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muito bem embalado, tudo funcionando. parabéns ao vendedor
Came without batteries
Машинка сыну очень понравилась, сделана качественно, оснащена Свето-звуковым сопровождением, батарейки в комплект не входили. Посылка пришла за 17 дней.
Моделька классная, ребенок в восторге! До Сам.обл. заказ шёл 2недели.
ótimo produto ,muito bem embalado ,chegou perfeito recomendo.
Супер машина! В комплекте нет батарей, т.ч. запасайтесь LR44 x 3шт. Капот весьма трудно открыть, нужны ногти.
Муж в восторге! Машина огонь)) Есть небольшие косячки - навес в багажнике не прокрашен, на капоте есть маленький скол краски. Ну и батарейки в комплекте не было. Но на самом деле это сущие мелочи, потому что в остальном машина шикарна. Стоит немного начать прокручивать колеса, сразу услышите звук ревущего мотора! Фары горят и спереди и сзади При открытии/закрытии дверей срабатывает звук сигналки, фары моргают. Вобщем сплошной кайф)))
excelente
Очень красивая машинка, просто в восторге! Доставка быстрая и посылка отслеживалась. Всё целое, сама машинка как в описании. Батареек в комплекте нет, нужно докупать 3 штуки LR44 . Продавца рекомендую!
Классная
High quality. fast delivery. I will buy still. I recommend.